Privacy policy

Privacy Policy

Last updated: 2 January 2026

KURO Hydration (“we”, “us”, “our”) operates the website drinkkuro.com (the “Site”) and provides products and services through this Site (the “Services”). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit, use, or make a purchase from our Site, or otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you interact with KURO, we may collect the following types of personal information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Communications with us (including customer support enquiries)

Payment information

Payments are processed securely via Shopify and third-party payment providers. We do not store full credit card details on our servers.

Automatically collected information

When you visit our Site, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages viewed and interactions with the Site

  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you about your orders or account

  • Provide customer support

  • Improve and optimise our website and services

  • Send marketing communications (where consent is given)

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

Marketing Communications

If you opt in, we may send you emails or SMS messages about KURO products, launches, and updates. You can unsubscribe at any time by using the link in our emails or by contacting us directly.

Sharing Your Information

We may share your personal information with trusted third parties only where necessary, including:

  • Shopify, to power our online store

  • Payment processors

  • Shipping and fulfilment providers (e.g. Australia Post)

  • Marketing and analytics services

These providers are only given access to information required to perform their services and must handle your data in accordance with applicable privacy laws.

We do not sell your personal information.

International Data Transfers

Some of our service providers (including Shopify) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy standards.

Data Security & Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. No system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

Under Australian privacy law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated information

  • Withdraw consent to marketing communications

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: crew@drinkkuro.com
Address: